If your website becomes unavailable, even for a short amount of time, you could experience losses in revenue and customer satisfaction. And, due to the highly competitive nature of web-based businesses, there’s an unwavering need to keep customers satisfied with easy-to-use, efficient websites. In order to maximize uptime and ultimately stay ahead of the competition, Server Intellect’s website monitoring services work hard to keep you online at all times. Here’s how we do it:
- We understand your needs. We respect and understand the needs of your business. Our goal is to help you create a plan of action to remedy issues before they affect your reliability. Instead of getting angry calls from clients, keep inflows of customers coming with website monitoring solutions.
- We deliver in-depth monitoring services. Our user experience tests check web servers’ abilities to accept incoming sessions and create customized reports every fifteen minutes that display these results. Conveniently, these reports can be viewed online at any time.
- We send notifications if problems arise. We send notifications via email if we detect a problem with your website. One of the benefits of our customizable services is that you can choose the method of contact. Additionally, you decide who should receive the notifications based on which people are responsible for taking action to remedy the problem.
- We take action to resolve issues immediately. We have a technical support team that will work to resolve the problem if you can’t do it quickly enough. Our website monitoring services are meant to minimize the impact of website disturbances while maximizing accessibility, accuracy, and most importantly, customer relations.