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Server Intellect
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Migrating DNS from HELM to Hosted DNS

Follow the instructions below, and feel free to contact Support with any questions you may have. Step 1 First, log …

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DNS Records

A Record The majority of DNS records are “A” records. A records allow for you to point different sections of …

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What is DNS Propagation?

DNS is basically like a phone book for domain names and what IP address they translate to. When you change …

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Anatomy of a DNS Request

When you type in a web page URL into your browser to pull a site the first thing the computer …

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Why am I Having Trouble Sending Email to Hotmail?

If you are having trouble sending emails to Hotmail, it may be caused by their aggressive SPAM filtering techniques.  If …

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Change SMTP Outbound Port in MS Outlook

Step 1 Open MS Outlook Click ‘Tools‘, then ‘Email Accounts‘ Step 2 Click ‘Next‘ Step 3 Highlight your account and …

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View & Forward Email Headers In Outlook Express

Step 1 Open the relevant email, go to the ‘File‘ menu, and choose ‘Properties‘ Step 2 Click on ‘Details‘, right …

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View & Forward Email Headers In Outlook

Step 1 Open the relevant email message in Outlook, click on the ‘View’ menu, and choose ‘Options’ Step 2 Click …

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What are my POP3, IMAP and SMTP Settings?

Any email client that supports SMTP, POP3 or IMAP is fully supported by SmarterMail’s Mail Service. If you need any …

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What is Greylisting?

What is Greylisting and how does it work? Greylisting is a new tool in the fight against spam. It will …

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Does Server Intellect Support Greylisting?

Yes, greylisting is enabled by default on our shared hosting accounts and on SmarterMail installations we perform. Greylisting is a …

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Do you Accept Domain Transfers?

The Unity control panel allows for both domain transfers and the purchase of new new domain names. You can find …

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Domain Country Codes

Most countries throughout the world have a unique domain name extension for their country. Below is a list of all …

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Modifying DNS Servers through Unity

You can easily update the Name Servers for your domains directly through our Unity Customer Portal.    Step 1 Log …

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