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How do I Add a Cloud Hosted Email Account?

To add a Hosted Email Account to a hosted domain in the Unity Control Panel start by choosing “My Services” and then “Hosted Services” from the drop down.

Once there, click on the “Email” icon from the list next to the domain you wish to add the Hosted Email Account to.

Click on the “Accounts” icon from the list and click on Add Account. You will then be asked to fill in the first and last name, username and password for the account. Once done, click “Submit“.

Please note that to promote the email address to a Domain Administrator, you will need to submit a Technical Support ticket requesting this, as it cannot be done through Unity. We do apologize for the inconvenience.

If you need any assistance with this process, or encounter any issues, please don’t hesitate to contact our Technical Support Department.

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