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View & Forward Email Headers In Outlook

Step 1

Open the relevant email message in Outlook, click on the ‘View’ menu, and choose ‘Options’

kb-email-headres-outlook-1

Step 2

Click in the ‘Internet headers’ box and right click, Select All, right click, Copy

kb-email-headres-outlook-2

Step 3

Paste the contents in the email and forward to our Technical Support Department via support ticket, submitted through the Unity Customer Portal, at https://unity.serverintellect.com

kb-email-headres-outlook-3

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