Hello. Thanks for visiting.

Have questions about Server Intellect?

I'm here to help.

Call us toll free at 1-855-850-HOST(4678)

Coupon code copied
Server Intellect
(855) 850-HOST

Toll Free 24/7/365        (4678)

Get help from a Microsoft Certified Engineer.

Intellect Connect

Technical problem with your Windows Hosting?

Let our Microsoft Certified experts handle the problem for you.
Chat Now

Why can’t I FTP files using Passive mode?

Unfortunately, due to a recent DNS exploit in Windows Server 2003, you will no longer be able to FTP files to a shared server by Passive FTP. By default Internet Explorer 6 and 7 are both set to use Passive FTP. To disable this feature, or activate what is known as “Active” FTP, do the following:

Go to Tools in Internet Explorer.

kb-passive_ftp_01

Select Internet Options from the drop-down menu.

kb-passive_ftp_02

Select Advanced from the tabs at the top of the window.

kb-passive_ftp_03

Scroll down until you find the checkbox for Use Passive FTP. Make sure this box is NOT checked.

kb-passive_ftp_04

Click Apply then OK.

Interested in letting our experts solve your IT problems for you?
Get a free, no-obligations consultation with one of our experts today!

Call us at (855) 850-HOST

Chat Now

Start Your Order

X

This form does not accept free e-mail accounts. Please enter a business e-mail to submit it.

Submit Form Cancel

Please wait...

Submitting your info. This may take less than a minute.