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Create a CDP Backup Account

Step 1 First you will need to log into your “Unity Customer Portal” account. Step 2 Once you have logged …

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Anatomy of a DNS Request

When you type in a web page URL into your browser to pull a site the first thing the computer …

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What is DNS Propagation?

DNS is basically like a phone book for domain names and what IP address they translate to. When you change …

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DNS Records

A Record The majority of DNS records are “A” records. A records allow for you to point different sections of …

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Migrating DNS from HELM to Hosted DNS

Follow the instructions below, and feel free to contact Support with any questions you may have. Step 1 First, log …

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Comparing Server Intellect’s Hosted DNS and DNS in HELM

Whether you are a Shared Hosting customer or you have a server of your own, you should be familiar with …

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Adding a DNS Record in Hosted DNS

First, log into the Unity Customer Portal with your Customer ID and password. https://unity.serverintellect.com/ Navigate to “My Services” and Click …

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Editing a DNS Record in Hosted DNS

First, log into the Unity Customer Portal with your Customer ID and password. https://unity.serverintellect.com/ Navigate to “My Services” and Click …

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What Name Servers do I use for the Hosted DNS service?

Once you have added your domain records into the Server Intellect Hosted DNS service section through Unity, you will need …

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Do you Accept Domain Transfers?

The Unity control panel allows for both domain transfers and the purchase of new new domain names. You can find …

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Does Server Intellect Support Greylisting?

Yes, greylisting is enabled by default on our shared hosting accounts and on SmarterMail installations we perform. Greylisting is a …

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What is Greylisting?

What is Greylisting and how does it work? Greylisting is a new tool in the fight against spam. It will …

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What are my POP3, IMAP and SMTP Settings?

Any email client that supports SMTP, POP3 or IMAP is fully supported by SmarterMail’s Mail Service. If you need any …

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View & Forward Email Headers In Outlook

Step 1 Open the relevant email message in Outlook, click on the ‘View’ menu, and choose ‘Options’ Step 2 Click …

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