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How to manually add an FTP account

For Virtual and Dedicated Servers which do not utilize the HELM Control Panel, adding an FTP account is still very …

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What Directory do I Upload my Web Files to?

When you log in using FTP you will see 3 folders: db, logs, and wwwroot. All of the¬†web accessible files …

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FTP with Internet Explorer 7

Step 1 In the Address Bar of Internet Explorer 7 type: Step 2 When you hit Enter a Username …

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Change your Personal Details in HELM 3

If you need to change your details for any reason, you can do this at the main menu as well. …

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Add a Microsoft Access Database in Helm 3

Step 1 Log in to the Control Panel for your Server. Step 2 Click on the Domains icon. Step 3 …

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FTP (and disable PASV mode) with FlashFXP

Click the ‘Connect’ button on the top right side and go to ‘Quick Connect’. You should now see the quick …

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MIME Types in HELM 3

MIME Types represent file types that are presented to your web browser. The MIME types option in the control panel …

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Why can’t I FTP files using Passive mode?

Unfortunately, due to a recent DNS exploit in Windows Server 2003, you will no longer be able to FTP files …

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FTP with Internet Explorer 6

In the Address Bar of Internet Explorer type: Simply replace with your actual domain name. Make sure you …

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VPS & Dedicated Server Quick Start Guide in Helm

This guide is intended as quick walktrough for our clients new to the Helm Control Panel. This walkthrough will show …

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HELM 3 Use Shared SSL

Helm allows support for Shared SSL (Secure Socket Layer) for your website. The Shared SSL is a service provided to …

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HELM 3 File Manager

The built in File Manager allows you to browse all sub directories and files. By selecting a text based file …

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How to FTP using Command Prompt

How to FTP using Windows Command Prompt Go to the Start Menu and Click Run… In the Run dialog box, …

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Create SPF DNS records in HELM 3

Sender Policy Framework(SPF DNS) A Sender Policy Framework(SPF) is a way to explicitly define which mail servers are allowed to …

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