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Configuring SSL VPN Access

Step 1

First you will need your login credentials.

These can be found in your Unity Customer portal.

Step 2

Please note SSL VPNs do not work with Windows Vista* and Mac OS.

Once you are in the Unity Customer Portal highlight My Services and click My Services Overview.

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Step 1

In the My Servers section click Click here to view your servers.

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Step 4

In the My Servers page click View Details to the right of the server.

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Step 5

In the Server Overview page click Virtual Private Network User Accounts to access your VPN account credentials.

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Step 6

Now that you have your credentials navigate to https://vpn.serverintellect.com

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Step 7

After you have logged in with your login credentials, click on the yellow bar at the top and select Install ActiveX control.

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Step 8

You will receive a security prompt, click Install.

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Step 9

You should now see the SSL VPN client installing the VPN Network adapter.

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Step 10

When the installation is complete you should now see the red letter “A” with the status in the taskbar.

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Step 11

If you wish to disconnect from the VPN you may do so by going back to the SSL VPN page and clicking the Network tab and then click Disconnect.

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Step 12

*We have unconfirmed reports of SSL VPNs working with Windows Vista using elevated Administrative privileges.

Note: in order for SSL VPN access to work in Windows Vista and Windows 7, User Account Control (UAC) must be disabled.

Instructions on how to do this are available by clicking this link.

If you need any assistance with this process, or encounter any issues, please don’t hesitate to contact our Technical Support Department.

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